Enterprise software from NEOJAPAN, localised for Malaysia
desknet's NEO is used by 5.4 million people worldwide, and now includes a built-in AI Assistant. In Malaysia, we implement and support it from our office in Petaling Jaya.
No-code workflow and groupware
— no-code workflow & groupware for Malaysia
desknet's NEO replaces paper forms, spreadsheets and email approvals with one system that your own staff can build and change. Government agencies and enterprises use desknet's NEO to digitise operations, automate approvals, and see performance in real time, without writing code. What's the difference between no-code and low-code? →
AppSuite, the no-code app builder
Build It
- No IT skills needed. Build apps by dragging and dropping fields.
- Keep your forms. Digitise existing paper and Excel layouts as they are, so staff don't have to relearn them.
- Connects to other systems through an API.
- See how JACTIM built its member portal on AppSuite →
Approval workflows
Route It
- No more paper routing. Requests no longer wait on someone's desk for a signature.
- Rules-based routing. Documents go to the right approvers based on rules you set.
- Live status. Anyone involved can see where a request is, in any department.
- Approval workflows in Malaysia →
Dashboards
Visualize It
- Automatic totals. AppSuite data flows into tables and graphs without manual compiling.
- One dashboard. Put the graphs management needs on a single page.
- Always current. Figures update as staff submit their daily entries.
AI Assistant (new)
Ask It
- Answers from your documents. Assistants built on your rules, SOPs and manuals.
- Analyses AppSuite data. Summaries, trends and PowerPoint reports from your app data.
- More about the AI Assistant →
Cloud or on-premise deployment
Deploy your way
Available on a scalable monthly cloud model with zero server overhead, or installed on private VMs and on-premise servers.
5.4 million users worldwide, including MIDA, Invest Johor, VFIVE, and University of Tsukuba, Malaysia (UTMy), and 3,000+ users across Malaysian enterprises and government agencies.
New in desknet's NEO
AI Assistant
Generative AI built into desknet's NEO. Staff open it from any screen, choose the latest models from ChatGPT, Claude or Gemini, and work with assistants you set up for your own organisation. What they type is not used to train external AI models.
Internal helpdesk
- Assistants that answer staff questions from the rules and manuals in your document management.
AppSuite data analysis
- Summaries, trends and next-step suggestions from your app data, turned into PowerPoint reports.
Documents and reports
- Agents for deep research, Excel analysis and editing, PowerPoint, and image generation.
Governed rollout
- Guardrails, chat log export, and access control per assistant using your desknet's NEO users.
Also available: ChatLuck
NEOJAPAN's business chat, for teams that want internal conversations in one secure, organised place instead of personal messaging apps. It works alongside desknet's NEO. Ask us about ChatLuck.
Common questions about our products
What is desknet's NEO?
desknet's NEO is a no-code workflow and groupware platform from NEOJAPAN Inc. that lets organisations build apps, automate approval workflows, and visualise data in real time without writing code. It is trusted by 5.4 million users worldwide.
What is the desknet's NEO AI Assistant?
A generative AI option for desknet's NEO. Staff can chat with the latest AI models, use agents for research, Excel and PowerPoint work, and ask assistants that answer from your own documents and AppSuite data.
Can desknet's NEO be deployed on-premise?
Yes. desknet's NEO is available on a scalable monthly cloud model with zero server overhead, or installed on private VMs and on-premise servers.
Who uses desknet's NEO in Malaysia?
desknet's NEO is used by government agencies and enterprises in Malaysia including MIDA, Invest Johor, VFIVE, and University of Tsukuba, Malaysia (UTMy), with 3,000+ users across Malaysian enterprises and government agencies.
Does desknet's NEO require coding skills?
No. AppSuite, the no-code apps builder inside desknet's NEO, uses an intuitive drag-and-drop interface and does not require IT or coding skills to build workflow applications.
Talk to our team in Petaling Jaya
Tell us how your organisation works today, and we'll show you what desknet's NEO can do for it.