Products & Solutions

Enterprise software from NEOJAPAN, localized for Malaysia.

desknet's NEO and ChatLuck — trusted by 5.5 million users worldwide, backed by our team on the ground in Malaysia.

No-Code Workflow & Groupware

The heartbeat of your digital workplace

A comprehensive no-code platform that transforms scattered data, spreadsheet reliance, and paper-based bottlenecks into a continuous, automated digital workflow. Government agencies and enterprises use desknet's NEO to digitise operations, automate approvals, and visualise performance in real time — without writing a line of code.

AppSuite — No-Code Apps Builder

Build It

  • Zero IT skills required — an intuitive drag-and-drop AppSuite interface.
  • Format preservation — digitise existing paper and Excel formats without changing the layout your team already knows.
  • Extensible — integrate smoothly with external systems via API.
Smart Workflow Approval

Route It

  • End paper inefficiencies — eradicate paper-based routing and physical signature bottlenecks.
  • Smart circulation — automatically route documents to the right stakeholders based on custom logic.
  • Task transparency — track approval status in real time, across every department.
Dynamic Dashboards

Visualize It

  • Automatic aggregation — AppSuite data is pulled into centralised tables and graphs.
  • Custom reporting — gather every critical graph into one personalised management dashboard.
  • Consolidated insights — turn scattered daily inputs into clear, actionable intelligence.
AI Knowledge Assistant (Extension)

Ask It

  • Available as an extension — adds enterprise-grade AI search and summarisation to your desknet's NEO deployment.
  • Instant answers — find information across your organisation without digging through documents.
  • Stays secure — internal knowledge remains within your organisation's own controls.
Deploy your way

Available on a scalable monthly cloud model with zero server overhead, or installed on private VMs and on-premise servers.

5.5 million users worldwide — including MIDA, Invest Johor, VFIVE, and University of Tsukuba, Malaysia (UTMy), and 3,000+ users across Malaysian enterprises and government agencies.

Enterprise Business Chat

Secure, organised communication for your whole organisation

ChatLuck is a business-first chat and collaboration platform built for enterprise and government use — replacing scattered messaging apps with a single, secure, organised channel for internal communication.

Organised by Topic

  • Group chats and topic-based rooms keep departments and projects organised, replacing scattered one-on-one threads.

Enterprise-Grade Security

  • Access controls and deployment options built for organisations that handle sensitive information.

Built to Integrate

  • Works alongside desknet's NEO and existing enterprise systems, keeping communication and workflow connected.

Fast, Searchable History

  • Find past conversations and shared files quickly, without digging through endless message threads.

Explore both platforms hands-on

Live demos, feature walkthroughs, and full product documentation for desknet's NEO and ChatLuck are available on our dedicated product site.

Get Started

Let's talk about your digital transformation.

Whether you're a government agency, an enterprise, or an SME — our team in Petaling Jaya is ready to help.