Enterprise software from NEOJAPAN, localized for Malaysia.
desknet's NEO and ChatLuck — trusted by 5.4 million users worldwide, backed by our team on the ground in Malaysia.
Products & Solutions
No-Code Workflow & Groupware
The heartbeat of your digital workplace
A comprehensive no-code platform that transforms scattered data, spreadsheet reliance, and paper-based bottlenecks into a continuous, automated digital workflow. Government agencies and enterprises use desknet's NEO to digitise operations, automate approvals, and visualise performance in real time — without writing a line of code.
AppSuite — No-Code Apps Builder
Build It
- Zero IT skills required — an intuitive drag-and-drop AppSuite interface.
- Format preservation — digitise existing paper and Excel formats without changing the layout your team already knows.
- Extensible — integrate smoothly with external systems via API.
Smart Workflow Approval
Route It
- End paper inefficiencies — eradicate paper-based routing and physical signature bottlenecks.
- Smart circulation — automatically route documents to the right stakeholders based on custom logic.
- Task transparency — track approval status in real time, across every department.
Dynamic Dashboards
Visualize It
- Automatic aggregation — AppSuite data is pulled into centralised tables and graphs.
- Custom reporting — gather every critical graph into one personalised management dashboard.
- Consolidated insights — turn scattered daily inputs into clear, actionable intelligence.
AI Knowledge Assistant (Extension)
Ask It
- Available as an extension — adds enterprise-grade AI search and summarisation to your desknet's NEO deployment.
- Instant answers — find information across your organisation without digging through documents.
- Stays secure — internal knowledge remains within your organisation's own controls.
Deploy your way
Available on a scalable monthly cloud model with zero server overhead, or installed on private VMs and on-premise servers.
5.4 million users worldwide — including MIDA, Invest Johor, VFIVE, and University of Tsukuba, Malaysia (UTMy), and 3,000+ users across Malaysian enterprises and government agencies.
Enterprise Business Chat
Secure, organised communication for your whole organisation
ChatLuck is a business-first chat and collaboration platform built for enterprise and government use — replacing scattered messaging apps with a single, secure, organised channel for internal communication.
Organised by Topic
- Group chats and topic-based rooms keep departments and projects organised, replacing scattered one-on-one threads.
Enterprise-Grade Security
- Access controls and deployment options built for organisations that handle sensitive information.
Built to Integrate
- Works alongside desknet's NEO and existing enterprise systems, keeping communication and workflow connected.
Fast, Searchable History
- Find past conversations and shared files quickly, without digging through endless message threads.
FAQ
Common questions about our products.
What is desknet's NEO?
desknet's NEO is a no-code workflow and groupware platform from NEOJAPAN Inc. that lets organisations build apps, automate approval workflows, and visualise data in real time without writing code. It is trusted by 5.4 million users worldwide.
What is ChatLuck?
ChatLuck is an enterprise business chat and collaboration platform built for organisations that need secure, organised internal communication. It works alongside desknet's NEO and existing enterprise systems.
Can desknet's NEO be deployed on-premise?
Yes. desknet's NEO is available on a scalable monthly cloud model with zero server overhead, or installed on private VMs and on-premise servers.
Who uses desknet's NEO in Malaysia?
desknet's NEO is used by government agencies and enterprises in Malaysia including MIDA, Invest Johor, VFIVE, and University of Tsukuba, Malaysia (UTMy), with 3,000+ users across Malaysian enterprises and government agencies.
Does desknet's NEO require coding skills?
No. AppSuite, the no-code apps builder inside desknet's NEO, uses an intuitive drag-and-drop interface and does not require IT or coding skills to build workflow applications.
Get Started
Let's talk about your digital transformation.
Whether you're a government agency, an enterprise, or an SME — our team in Petaling Jaya is ready to help.