Last updated: 20 August 2026
1. Acceptance of Terms
These Terms of Use govern your access to and use of the website located at neoreka.asia (the "Website"), operated by NEOREKA ASIA SDN BHD. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
2. About NEOREKA ASIA
The Website is operated by NEOREKA ASIA SDN BHD (Registration No. 201901045883 (1355213-M)), a company incorporated in Malaysia with its registered office at Level 3, Menara Axis, Jalan 51A/223, Seksyen 51A, 46100 Petaling Jaya, Selangor, Malaysia.
3. Use of This Website
The Website is provided for general informational purposes about NEOREKA ASIA, its products, and its services. You agree to use the Website only for lawful purposes and not to:
- Attempt to gain unauthorised access to the Website or its underlying systems.
- Use automated means to scrape, copy, or extract content from the Website without our prior written consent.
- Interfere with or disrupt the operation of the Website.
4. Intellectual Property
Unless otherwise indicated, all content on the Website — including text, graphics, logos, and images — is the property of NEOREKA ASIA SDN BHD or its licensors and is protected by applicable intellectual property laws.
desknet's NEO and ChatLuck are trademarks of NEOJAPAN Inc., used by NEOREKA ASIA SDN BHD under authorisation as its Malaysian subsidiary and distributor. Nothing on this Website should be construed as granting any licence or right to use any trademark displayed on the Website without the written permission of its owner.
5. Products and Services
Information about desknet's NEO, ChatLuck, and related services on this Website is provided for general reference and does not constitute a binding offer. The supply of our products and services, including any applicable service levels, is governed by separate service agreements entered into directly with customers.
6. Third-Party Links
The Website may contain links to third-party websites, including neo.co.jp and desknets.asia. These links are provided for convenience only. We do not control and are not responsible for the content or practices of any linked third-party website.
7. No Warranty
The Website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including as to accuracy, completeness, or fitness for a particular purpose, to the extent permitted by applicable law.
8. Limitation of Liability
To the extent permitted by applicable law, NEOREKA ASIA SDN BHD shall not be liable for any indirect, incidental, or consequential loss or damage arising from your access to or use of, or inability to access or use, the Website.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of Malaysia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
10. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms of Use, please contact us at:
NEOREKA ASIA SDN BHD
Level 3, Menara Axis, Jalan 51A/223, Seksyen 51A, 46100 Petaling Jaya, Selangor, Malaysia
Email: enquiry@neoreka.com
Phone: 03-7682 2181