About Us

A Malaysian company, built on a Japan-Malaysia partnership.

NEOREKA ASIA SDN BHD brings NEOJAPAN Inc.'s three decades of enterprise software leadership to government agencies and private-sector organisations across Malaysia.

Our Company

Local expertise, backed by proven Japanese engineering.

NEOREKA ASIA SDN BHD is a Malaysian joint venture established to bring NEOJAPAN Inc.'s enterprise software platforms — desknet's NEO and ChatLuck — to government agencies, GLCs, and enterprises across Malaysia.

By combining NEOJAPAN's product engineering with local market knowledge and on-the-ground support, we help Malaysian organisations digitise operations, automate approval workflows, and modernise the way their teams communicate.

3,000+

Enterprise users in Malaysia

Malaysia Digital Status holder

NEOJAPAN Inc.

Yokohama, Japan · TSE Prime: 3921

Malaysian JV Partners

Local leadership & advisory

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NEOREKA ASIA SDN BHD Petaling Jaya, Selangor

Company Name

NEOREKA ASIA SDN BHD

Registration No.

201901045883 (1355213-M)

MOF Registration

Ref. No. 357-0002333411

Established

December 2019

Paid-up Capital

RM2,000,000

Representative

Akinori Saito

Managing Director, NEOREKA ASIA · President, NEOJAPAN Inc.

Country Director

Aiemaan Mohd Noor

Leads day-to-day operations and business execution in Malaysia

Business Description

Software Business

Digital transformation consultation, localisation, implementation, and support services for enterprise groupware and cloud-based software solutions.

System Development Business

Provision of system engineering services for enterprises.

Regional Support Services

Ongoing maintenance of desknet's NEO and ChatLuck cloud environments for NEOJAPAN Group's regional offices.

Parent Company

NEOJAPAN Inc. — Tokyo Stock Exchange, Prime Market (Code: 3921)

Head Office

Level 3, Menara Axis, Jalan 51A/223, Seksyen 51A, 46100 Petaling Jaya, Selangor, Malaysia

Security & Quality

Built for government and enterprise reliability.

desknet's NEO is delivered under a published Service Level Agreement, with customer data hosted locally in Malaysia and backed by NEOJAPAN's three decades of enterprise software engineering.

Data Hosted in Malaysia

Customer data is hosted in a data center located in Malaysia, supporting data residency requirements for government and regulated organisations.

desknet's NEO SLA

SLA-Backed Availability

99%+ annual uptime guarantee, with continuous downtime capped under our published SLA and 24/7/365 infrastructure monitoring.

desknet's NEO SLA

Data Protection

Nightly system-wide backups, admin-controlled user authentication, and security patches applied on an urgency and scheduled-maintenance basis.

desknet's NEO SLA

Local Support Desk

Malaysia-based support with next-business-hour email response, and 1-hour response to malfunctions during support hours.

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Our Parent Company

NEOJAPAN Inc. — three decades of enterprise software leadership.

Founded in 1992 and headquartered in Yokohama, Japan, NEOJAPAN Inc. (TSE Prime: 3921) builds enterprise software trusted by 5.5 million users worldwide, including desknet's NEO and ChatLuck. NEOJAPAN operates across Japan, North America, and Southeast Asia.

Visit neo.co.jp

1992

Year founded

3921

TSE Prime listing code

5.5M+

Users worldwide

1,100+

Government implementations

Yokohama

Headquarters, Japan

Fukuoka