NEOREKA ASIA now offers the desknet's NEO AI Assistant to customers in Malaysia. The AI Assistant brings generative AI into desknet's NEO, so staff can use it from any screen in the system they already work in, choosing the latest models from ChatGPT, Claude and Gemini.
What it does
- Answers from your own documents. Organisations can build assistants that answer staff questions using the rules, SOPs and manuals stored in desknet's NEO, with access set per department.
- Analyses AppSuite data. Data collected in AppSuite, desknet's NEO's no-code app builder, can be summarised and analysed in plain language, and the results turned into PowerPoint reports.
- Helps with documents and reports. Agents cover deep research, Excel and CSV analysis, Excel editing, PowerPoint, and image generation.
Built for organisations with strict information rules
What staff type and the documents they upload are not used to train external AI models. Guardrails stop personal information and credit card numbers from being sent, chat logs can be exported, and users are managed through desknet's NEO. The AI Assistant runs on Microsoft Azure and can be deployed as a shared SaaS service, a dedicated single-tenant environment, in a customer's own Azure environment, or on-premise.
Costs follow actual usage, so organisations can start with one department or a proof of concept. To arrange a demo, contact our team.